Quality Policy

Aber heating engineers limited was established in 2004 and we are based in Aberystwyth, West Wales and employ 19 people. We provide mechanical, electrical and construction services to both private and public sector throughout Wales.

Quality is important to our business because we value our customers.
We strive to provide our customers with products and services which meet and even exceed their expectations. We are committed to continuous improvement and have established a Quality Management System which provides a framework for continually measuring and improving our performance.

We commit to compliance with the requirements of our quality management system and continually improve our effectiveness.

We shall ensure that the infrastructure shall be maintained and staff sufficiently trained and competent to perform tasks in a manner which upholds our commitment to high quality service to our customers.

Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees. This policy is displayed on the company notice board.

Though the Managing Director has ultimate responsibility for Quality, all employees have a responsibility within their own areas of work so helping to ensure that Quality is embedded within the whole company.

© 2015 - Aber Heating Engineers Group